Area Manager, CXO - Amazon Locker+ Retail Operations
Overview
You will own multi-site operations for Amazon Locker+ locations, delivering customer obsession at scale. You will lead shift leads and associates, drive daily execution of SOPs, and foster a culture aligned with Amazon Leadership Principles. Your focus spans hiring, performance, and safety across a dynamic retail environment. This role demands 50-75% travel and offers direct impact on customer experience.
What You'll Do8
- 1Lead shift leads and associates, owning hiring, onboarding, performance, and career growth for your team
- 2Drive daily operations by executing SOPs, identifying improvements, and implementing solutions with training
- 3Foster a customer-focused culture aligned with Amazon's Leadership Principles
- 4Track key metrics, manage performance inputs, and present results in business reviews
- 5Oversee multiple sites, prioritize time effectively, and develop strong store leadership
- 6Ensure a safe, clean, and secure environment for employees, customers, and packages
- 7Handle escalations and guide associates on issue resolution
- 8Travel 50-75% between locations and work flexible hours, including nights, weekends, and holidays
Requirements7
- 12+ years leadership experience in a customer-facing retail, hospitality, or grocery environment, or 2+ years of Amazon (Blue Badge/FTE) experience, or a Bachelor's degree from an accredited university
- 2Proven experience in customer-facing leadership roles with a track record of problem solving and delivering results
- 3Ability to work independently with minimal supervision
- 4Experience using data and metrics to back up assumptions and implement effective solutions
- 52+ years of people management leading teams of 20
- 6Demonstrated ability to attract, hire, and develop high-performing teams
- 7Must be at least 18 years old and able to lift up to 49 lbs, stand for shifts up to 10 hours
Salary Insight
$53 - $68k per year
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Amazon.com Services LLC
VerifiedSenior Operations Manager North America Sort Centers Amazon
Lead high‑impact sort center operations across a large fulfillment hub in Nashville Tennessee. Oversee people management process development and drive continuous improvement while representing Amazon brand to internal and external stakeholders. This role blends strategic budgeting with hands‑on leadership to exceed customer experience goals.
Altar'd State
VerifiedAssistant Store Leader Operations
Lead and support Store Leader to achieve store goals including guest service sales and expense management. Drive associate engagement and operational excellence. Foster a guest-focused team environment through relationship building and proactive feedback. Manage conflict and coach using company processes. Empower associates through individualized development and decision-making involvement. Lead by managing change and making data-driven hiring recommendations. Meet store and personal goals while maintaining financial performance. Co-lead floor sets and manage inventory logistics. Ensure loss prevention and accurate banking. Train new staff and handle payroll. Control workflow through planning and delegation. Execute tasks within time frames and complete opening/closing procedures. Adhere to loss prevention practices and report incidents. Communicate with executives and maintain brand aesthetic. Lift 30 lbs regularly.
Factory Stores H.F.D. No. 55, Inc.
VerifiedAssociate Manager Retail Leadership
Lead store operations and drive profitability as a key member of the leadership team. Own a division of responsibility while stepping into various roles to ensure operational excellence. Foster genuine customer connections and brand loyalty.
200 Old Navy, LLC
VerifiedAssistant Manager, Retail Store Operations
You set the tone for the store and team, driving profitable sales growth through customer and product operations, merchandising, and talent development. You support the store strategy to hit performance goals, collaborating with the General Manager and Assistant General Manager. You coach Leads, Experts, and Brand Associates to build a high-performing team. This role stands out for its focus on omni-channel customer experience and community involvement.
Gap
VerifiedAssistant Manager Merchandising
Lead store operations and team development to drive profitable sales growth. Set the tone for the store and cultivate a high performing team. Owner of a fastpaced environment.
Wal-Mart Stores East, LP
VerifiedStore Manager - Supercenter
Leads a dynamic multifaceted environment by directing management and hourly associates in facility operations merchandising and company direction. Upholds the company's Open Door Policy through active listening and consistent communication. Ensures compliance with policies while navigating complex regulatory landscapes. Drives financial performance and fosters community engagement.