Appliance Repair Technician, Whirlpool Brand Specialist
Overview
You own the full repair cycle for Whirlpool appliances in the Washington, DC area, dispatching from home in a company-provided vehicle. You'll diagnose and fix refrigerators, washers, dryers, ranges, dishwashers, and microwaves, with a focus on sealed system repairs. The team values hands-on expertise, and you'll work independently while backed by Whirlpool-specific training and tools. This role stands out for its performance bonuses, paid continuing education, and clear paths to advancement.
What You'll Do9
- 1Diagnose and repair major household appliances including Whirlpool refrigerators, washers, dryers, gas and electric ranges, dishwashers, and microwave ovens.
- 2Troubleshoot and repair refrigeration sealed systems, including component replacement and leak detection.
- 3Deliver in-home service visits that achieve 5-star customer satisfaction ratings, explaining repairs and maintenance to homeowners.
- 4Manage daily routes and work orders using mobile technology in a paperless environment, reducing paperwork time by 20%.
- 5Complete ongoing technical and manufacturer training to stay current with Whirlpool and smart-home appliance technology.
- 6Safely operate the company vehicle, maintaining a professional appearance and following all traffic laws.
- 7Provide customers with clear recommendations on parts, maintenance, and future service needs.
- 8Educate customers on proper appliance use and care to prevent repeat issues.
- 9Coordinate with the dispatch team to prioritize urgent calls and minimize travel time between appointments.
Requirements10
- 12+ years of appliance repair experience, with Whirlpool brand service preferred.
- 2Proven ability to repair refrigeration sealed systems, including compressor and evaporator replacement.
- 3Strong diagnostic and troubleshooting skills for electrical and mechanical systems.
- 4Customer-focused mindset with excellent verbal communication skills.
- 5Ability to work independently, manage daily routes, and prioritize tasks without direct supervision.
- 6Valid driver's license with a clean driving record.
- 7Ability to lift and maneuver up to 50 lbs safely.
- 8High school diploma or equivalent.
- 9Bilingual skills are a plus.
- 10Willingness to complete Whirlpool-specific training and cross-train on other brands.
Salary Insight
$42 - $83k per year
Location
Required Skills
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