Admissions & Intake Coordinator, Healthcare Onsite Intake and Admissions
Overview
Admissions & Intake Coordinator responsible for guiding patients and families through the admissions process at a growing home care organization. You will manage high volume calls, verify eligibility, collect documentation, and coordinate authorizations across teams. This role emphasizes relationship building with referral sources, persistent follow-through, and accurate recordkeeping. Comprehensive training is provided to accelerate ramp time and ensure consistent, quality intake outcomes.
What You'll Do10
- 1Build and maintain relationships with referral sources and healthcare professionals
- 2Manage a high volume of inbound and outbound calls and follow up to maximize admissions
- 3Guide patients through the intake process from inquiry to approval for services
- 4Verify patient eligibility and collect required documentation
- 5Coordinate the authorization process ensuring information is submitted accurately and on time
- 6Keep referrals moving through organized, persistent follow-up
- 7Maintain accurate patient records and document all communications
- 8Collaborate with operations to ensure a seamless transition from intake to care
- 9Own each case from initial contact through completion and prevent gaps in the process
- 10Contribute to improving intake processes as the department grows
Requirements10
- 1No prior intake or healthcare experience required comprehensive training will be provided
- 2Customer service sales admissions administrative call center or healthcare experience a plus
- 3Excellent phone presence and relationship-building skills
- 4Motivated by goals performance and achieving results
- 5Persistent proactive and comfortable following up until the job is done
- 6Friendly energetic and professional with outstanding communication skills
- 7Highly organized with strong attention to detail
- 8Coachable eager to learn and quick to adapt
- 9Strong follow-through accountability and problem-solving skills
- 10Comfortable learning new systems and technology
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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