Virtual Diagnostic Specialist, Genetic Testing Education
Overview
You own genetic testing education for healthcare providers across the western U.S., delivering remote virtual and phone-based programs that drive awareness of sponsored testing initiatives. You join a global team of 6,000+ serving 650+ life sciences clients, from biotech start-ups to established pharma. You will build deep expertise in IRD gene panels and diagnostics, partnering with cross-functional teams to shape regional strategy. This role stands out for its focus on rare disease impact and the autonomy to engage KOLs and labs remotely.
What You'll Do8
- 1Educate healthcare providers on genetic testing programs, focusing on IRD panels and accurate result interpretation, within your first 90 days.
- 2Identify educational gaps among the IRD healthcare community and deliver targeted virtual sessions to raise awareness.
- 3Partner compliantly with client cross-functional teams to refine the U.S. diagnostic strategy.
- 4Identify and engage Genetic Testing Key Opinion Leaders (KOLs) to support educational initiatives.
- 5Attend conferences to stay current on diagnostic programs and testing advancements.
- 6Deliver high-quality education to HCPs and internal partner labs, ensuring seamless sponsored testing utilization.
- 7Provide guidance on gene panel best practices and test requisition forms.
- 8Model inclusive behaviors and actively manage bias in all interactions.
Requirements10
- 1BA/BS required; healthcare degree (MS, RN, PA, PharmD, PhD) strongly preferred.
- 23-4 years in pharma/biotech commercial, clinical/medical, or diagnostics.
- 3Excellent virtual presentation and communication skills, with the ability to influence stakeholders remotely.
- 4Proficiency with CRM platforms, virtual meeting technologies, and digital engagement tools.
- 5Proven success in high-performing, diverse teams.
- 6Experience collaborating with KOLs, labs, and internal/external stakeholders.
- 7Strong diagnostic and scientific acumen, with strategic thinking and operational capability.
- 8Experience in virtual customer engagement, inside sales, clinical support, diagnostics, or medical education preferred.
- 9Prior experience in rare or ultra-rare diseases with strong patient focus preferred.
- 10Knowledge of ophthalmology strongly preferred.
Salary Insight
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