Universal Banker, Retail Banking & Customer Service
Overview
Buckeye State Bank seeks a Universal Banker to own the full member experience, from teller transactions to loan payments, while driving sales goals. You will join a collaborative, employee-owned team focused on creating Raving Fans and executing the Bank of Tomorrow vision. This role offers in-house training, growth potential, and a benefits package that includes an Employee Stock Ownership Plan. You will be the face of the bank, delivering exceptional service in a community-focused environment.
What You'll Do7
- 1Meet sales objectives by identifying member needs and recommending bank products and services.
- 2Deliver superior member service as part of a cohesive team environment.
- 3Process teller transactions and loan payments with accuracy and speed.
- 4Perform account maintenance and assist with daily operations like vault balancing and ATM servicing.
- 5Resolve member inquiries and concerns using problem-solving skills, ensuring alignment with bank values.
- 6Comply with all bank policies and regulations, including BSA/AML requirements.
- 7Support the Branch Sales Manager with additional duties as assigned.
Requirements7
- 11-2 years of cash handling experience and 2 years of retail sales experience, or equivalent college education.
- 2Strong communication and service skills, with attention to detail and ability to multi-task.
- 3Previous banking experience preferred but not required.
- 4General computer skills.
- 5Must be legally authorized to work in the United States.
- 6Must have a valid driver's license and reliable transportation.
- 7High School Diploma or equivalent required.
Salary Insight
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