Title Administrator, Framingham & Automotive Title Processing
Overview
Title Administrator role focused on processing automotive titles in a customer facing environment at a Carvana subsidiary. You will review, complete, and submit title documents for transfer between buyers and sellers while delivering strong service at the front desk. Join a collaborative team with exposure to internal databases, state DMV rules, and title workflows across multiple sites. This position offers part-time Fridays with growth potential and a culture that values ownership and customer care.
What You'll Do10
- 1Build and maintain accurate title records in internal systems and prepare documents for transfer
- 2Process title payments and verify related flooring and payment details to ensure accuracy
- 3Assist onsite visitors and customers at the front desk delivering professional service for title needs
- 4Review titles for accuracy, identify missing documents and request corrections
- 5Submit duplicate title requests and verify buyer, seller, and vehicle information in databases
- 6Communicate title requirements to managers, customers, and team members
- 7Run reports and review title lists to identify discrepancies and follow up
- 8Answer phones professionally, determine customer needs, and route inquiries appropriately
- 9Collaborate with multiple departments to support title processing and customer service
- 10Maintain filing system for titles and related documents
Requirements10
- 1High School diploma or GED preferred
- 2Notary certification preferred
- 31 year of automotive title experience typically from an auction, dealership, or state motor vehicle department
- 4Must be 18 years of age and possess a valid driver\'s license
- 5Ability to read, write, speak, and understand English
- 6Proficiency with computer systems and applications
- 7May require active certification from state DMV for Title and Registration processing depending on location
- 8Strong customer service skills and professional presence
- 9Analytical thinking and problem-solving skills
- 10Ability to multitask in a fast-paced environment
Salary Insight
$18 - $19k per year
Location
Required Skills
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