Technical Writer Journeyman, IT Documentation & SOPs
Overview
Own and maintain technical documentation for agency operations and communications at scale. Collaborate with subject matter experts to translate complex information into clear, concise content. Ensure alignment with agency standards, style guides, and version control. This contract role offers exposure to diverse documentation formats and internal/external communications.
What You'll Do10
- 1Build and update SOPs, manuals, and guides to align with branding and governance
- 2Draft, revise, and maintain website text, announcements, newsletters, and guidance documents
- 3Edit and proofread materials for grammar, punctuation, clarity, and formatting
- 4Collaborate with program staff to translate technical information into audience-appropriate content
- 5Review content for accessibility and consistency across channels
- 6Format documents for distribution and ensure document control procedures are followed
- 7Maintain document version control and support organization-wide documentation
- 8Recommend improvements to documentation processes and templates to promote efficiency
- 9Support other related duties as assigned
- 10Ensure compliance with agency style guides and policies
Requirements5
- 1Bachelor's degree in English, Technical Writing, Communications, Journalism, Public Administration, or related field
- 210 Years developing, writing, editing, and maintaining technical documentation including SOPs and how-to guides
- 36 Years documenting detailed design specifications for complex systems
- 46 Years proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe Acrobat
- 56 Years experience editing website content and technical or administrative documentation
Salary Insight
$83 - $94k per year
Location
Required Skills
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