Technical Writer, Content & Documentation Specialist
Overview
Own the content lifecycle for a federal agency website, editing and refining HTML, CMS, and Accessibility standards across 500+ pages. Collaborate with program managers, policy experts, and communications leads to unify tone and structure. 5+ years in technical writing or content strategy, with a portfolio that shows measurable clarity gains. This role shapes public-facing communications and internal SOPs, setting the bar for consistency and compliance.
What You'll Do6
- 1Audit the agency website within the first 30 days, flagging accuracy gaps and alignment with Section 508 accessibility standards.
- 2Edit and rewrite CMS-based web content, applying AP Style and agency branding guidelines to every page.
- 3Draft announcements, newsletters, and guidance documents, then test readability with Hemingway or Grammarly.
- 4Proofread materials for grammar, punctuation, and tone, delivering clean copy within 24-hour turnaround.
- 5Standardize SOPs and process docs across departments, using Markdown and SharePoint for version control.
- 6Collaborate with subject matter experts to translate complex policy into plain language for diverse audiences.
Requirements6
- 15+ years writing or editing technical content for web or government environments.
- 2Proven ability to meet Section 508 and WCAG 2.1 accessibility standards.
- 3Expert-level grammar and editing, with a portfolio of published work.
- 4Hands-on experience with CMS platforms like Drupal or WordPress.
- 5Familiarity with HTML and CSS to adjust formatting without developer hand-off.
- 6Strong research skills using Google Analytics and user testing to inform content decisions.
Salary Insight
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