Technical Manager Family Entertainment Group LLC
Overview
Technical Manager oversees daily technical operations ensuring arcade equipment reliability and guest satisfaction. Sets performance standards drives continuous improvement and fosters positive safety-focused environment.
What You'll Do17
- 1Lead and supervise technicians and assistants
- 2Conduct interviews and performance reviews
- 3Provide coaching and progressive discipline
- 4Ensure consistent communication and quarterly check-ins
- 5Foster cross-department collaboration
- 6Represent team in internal meetings
- 7Troubleshoot and repair arcade games
- 8Develop and manage preventive maintenance schedules
- 9Maintain equipment meeting safety standards
- 10Track parts inventory to minimize downtime
- 11Maintain clean organized safe work area
- 12Lead by example during peak shifts
- 13Resolve guest concerns promptly
- 14Uphold quality assurance and safety protocols
- 15Support location moves and operational improvements
- 16Assist with company initiatives and projects
- 17Represent company professionally
Requirements7
- 1High school diploma or equivalent; technical training preferred
- 2Minimum 3 years hands-on technician experience
- 3Supervisory experience a plus
- 4Familiarity with arcade systems and maintenance practices
- 5Strong problem-solving skills
- 6Ability to work flexible hours including weekends
- 7Commitment to safety and customer service excellence
Salary Insight
$52k per year
Location
Required Skills
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