Store Operations Manager
Overview
Lead the daily operations of a Boot Factory Outlet store in Dallas Texas. This hands-on role involves working the sales floor, supervising employees, hiring and training staff, and ensuring operational excellence. The ideal candidate thrives in a fast-paced retail environment and can flexibly manage varied schedules.
What You'll Do11
- 1Partner with the General Manager to oversee daily store performance and operations
- 2Lead by example on the sales floor while fostering a welcoming customer experience
- 3Recruit, interview, hire, onboard, train, and develop store employees
- 4Ensure new hires receive comprehensive training on policies and procedures
- 5Strategically schedule staff to maximize productivity and sales
- 6Establish clear performance expectations and monitor progress
- 7Coach employees to improve customer service and sales skills
- 8Address employee concerns through coaching and documentation
- 9Maintain compliance with safety and operational standards
- 10Assist with opening and closing procedures including cash handling and inventory
- 11Provide shift-level leadership and support to team members
Requirements10
- 1Minimum of three years retail management experience in supervisory roles
- 2Proven track record of coaching and developing staff
- 3Ability to delegate tasks and follow up on assignments
- 4Strong organizational and time management capabilities
- 5Excellent written and verbal communication skills
- 6Demonstrated problem-solving and conflict resolution abilities
- 7High school diploma or equivalent
- 8Physical stamina to stand and move throughout the workday
- 9Experience lifting and handling merchandise up to 50-60 pounds
- 10Flexibility to work variable schedules including weekends and holidays
Salary Insight
$52 - $55k per year
Location
Required Skills
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