Store Manager, Sustainability & Luxury Retail (Malibu)
Overview
The Store Manager will own the customer experience and store operations at our Malibu location, driving top-line growth and coaching a high-performing team. You will lead with a focus on sustainability, fair labor standards, and community engagement, while partnering across marketing and operations to achieve targets. This role combines people leadership, tactical execution, and a passion for circular fashion to differentiate Outerknown in the market. You will influence store culture and customer relationships through hands-on leadership and strategic initiatives.
What You'll Do10
- 1Build and mentor a high-performing sales team to achieve targets and foster accountability
- 2Design and implement training programs for product launches and brand initiatives to improve performance
- 3Develop and execute sales strategies to meet goals while maintaining exceptional customer service
- 4Analyze market trends and opportunities for growth, and share insights with leadership
- 5Lead events and pop-ups to expand brand presence and community impact
- 6Coordinate with marketing and operations to ensure alignment on initiatives and KPIs
- 7Communicate clearly with retail partners about state of the business, team updates, and opportunities
- 8Manage recruitment, scheduling, and performance feedback to retain top talent
- 9Oversee inventory control, cycle counts, and data analysis to optimize stock levels
- 10Prepare end-of-month reports detailing sales, product performance, and team metrics
Requirements10
- 1Minimum of 5 years in specialty, luxury goods, or comparable retail environment
- 2Proven sales management experience with ability to analyze selling reports and react quickly
- 3Strong interpersonal, communication, and customer service skills
- 4Commitment to circular fashion, sustainability, and fair labor standards
- 5Ability to lead, train, and retain great people and resolve conflicts within a team
- 6Experience creating schedules and managing time and attendance
- 7Proficiency with Windows and Google productivity tools
- 8Willingness to work a flexible schedule including nights, weekends, and holidays
- 9Physical ability to lift 20 lbs, climb ladders, and stand for long periods
- 10Experience opening a new store is a plus
Salary Insight
$79 - $89k per year
Location
Required Skills
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