Mattress Firm, Inc
Mattress Firm, IncVerified Source

Store Manager Mattress Firm Inc

62K–75K
Onsite · San Jose, California
Posted August 12, 2026
payroll

Overview

Lead Store Manager vision and drive sales performance by holding associates accountable for in-store merchandising across multiple units while leading selling programs and driving KPI results. This role focuses on creating compelling in-store experiences and developing associates through coaching and strategic onboarding. The ideal candidate thrives in a fast-paced environment and drives business operations through strategic planning and team leadership.

What You'll Do11

  • 1Conduct one-on-one meetings to understand team motivations and aspirations while developing a comprehensive team bio book.
  • 2Perform 30-60-90 day check-ins with new hires to discuss progress and opportunities.
  • 3Manage workforce activities including staffing schedules and punch reconciliation using Operations tools.
  • 4Ensure compliance with company policies regarding appearance standards and state regulations.
  • 5Provide technical product knowledge to associates and customers and serve as subject matter expert.
  • 6Analyze reporting data to identify skill gaps and address them through targeted coaching.
  • 7Plan and execute store-level financial targets by analyzing reports and determining appropriate staffing levels.
  • 8Partner with marketing to develop and monitor social media strategies that boost brand awareness and sales.
  • 9Oversee inventory management including stock levels, merchandise flow review, and loss prevention.
  • 10Execute company initiatives and adapt to supervisor requests while staying informed about market competition.
  • 11Maintain physical stamina to stand or sit for extended periods and perform heavy lifting tasks.

Requirements9

  • 15+ years building ETL pipelines with Spark and Airflow
  • 23-5 seasons managing high-volume retail environments
  • 3CPC Card certification preferred
  • 4BCBA credential valued
  • 5AWS Certified relevant experience
  • 65+ years experience with Salesforce CRM systems
  • 73-5 years proven track record in team development
  • 81-2 years background in customer service excellence
  • 9Ability to lift, push or pull 50+ pounds

Salary Insight

$62 - $75k per year

Location

Typeonsite
LocationSan Jose, California

Required Skills

customer serviceteam coachingworkforce managementinventory managementsalesproduct knowledgeleadershipcommunicationstrategic planningsocial media strategy
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