Stack City BBQ Shift Leader
Overview
Stack City BBQ seeks Shift Leaders to drive hospitality and sales at our Austin location. This fast casual BBQ restaurant offers competitive wages plus tips health benefits PTO meal discounts ongoing coaching and a supportive culture. Apply today for immediate consideration!
What You'll Do9
- 1Deliver exceptional hospitality by coaching the team to follow the G.U.E.S.T. framework for every guest interaction
- 2Drive sales through thoughtful upselling suggestive pairings and reinforcing menu highlights
- 3Enforce standard operating procedures for food safety station setup and service flow
- 4Supervise FOH and BOH staff assign roles monitor performance and provide real-time feedback
- 5Conduct shift briefings and ensure team members understand daily goals specials and promotions
- 6Monitor check times ticket accuracy and order completion to meet service benchmarks
- 7Complete opening and closing duties including cash reconciliation and shift reports
- 8Identify coaching opportunities and collaborate with management on training plans
- 9Assist with inventory counts stock levels and ordering when required
Requirements9
- 1At least 18 years of age
- 2High school diploma or equivalent
- 32+ years of experience in a fast-paced restaurant environment including supervisory responsibilities
- 4Proven track record of delivering hospitality excellence and meeting sales targets
- 5Strong knowledge of restaurant systems and SOPs with focus on accountability and consistency
- 6Excellent communication leadership and conflict-resolution skills
- 7Ability to multitask under pressure and adapt to changing priorities
- 8Availability to work flexible shifts including mornings evenings weekends and holidays
- 9Food Safety Certification or willingness to obtain
Salary Insight
$13 - $15k per year
Location
Required Skills
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