Sr. Conference Service Manager Westin Dallas Stonebriar
Overview
Lead conference services and meet client needs through communication planning and team leadership. This role owns the conference and ensures satisfaction. It differs by focusing on strategic oversight and client relationship development.
What You'll Do14
- 1Forecast monthly and annual budgets
- 2Raise meeting planner evaluation scores
- 3Optimize room rental charges
- 4Re-book repeat business through client relationship tracking
- 5Join industry groups like NACE and MPI
- 6Apply sales techniques for closing and negotiation
- 7Inspect hotels and present client proposals
- 8Create innovative menus with chefs
- 9Coordinate banquet operations and evaluate alternatives
- 10Provide AV equipment and manage AV as a profit center
- 11Monitor group room blocks and generate operating resumes
- 12Collaborate with vendors to ensure client satisfaction
- 13Enforce attendance policies and remain available
- 14Perform other job-related tasks as needed
Requirements10
- 1Senior hospitality professional with catering sales experience
- 2Minimum one year hospitality experience
- 3Prior experience at a comparable sized hotel
- 4Proficiency in Microsoft Word Excel and Delphi
- 5Sales and revenue management expertise
- 6Training and motivating peer staff
- 7Understanding of hotel operations and budgeting
- 8Knowledge of hospitality laws and safety programs
- 9Ability to work under time constraints
- 10Strong verbal and written communication abilities
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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