Spa Front Desk Receptionist, Luxury Nail Spa
Overview
You will own the guest experience at Wabi Nail Spa in Dallas, ensuring every client feels welcomed and pampered from arrival to departure. This part-time (Friday-Sunday) or full-time (Wednesday-Sunday) role blends front desk reception with back-of-house cleanliness, supporting a team of 5+ technicians. You will manage appointments, handle client communication, and uphold luxury spa hygiene standards. This position offers $14-$17 per hour plus an employee discount, ideal for a detail-oriented professional who thrives in a guest-facing role.
What You'll Do8
- 1Greet clients warmly upon arrival, guiding them through their spa experience and setting the tone for a luxurious visit.
- 2Answer multi-line phone systems promptly, schedule appointments, and manage inquiries with courtesy and professionalism.
- 3Maintain front desk operations, including filing, data entry, and updating client records using Microsoft Office applications.
- 4Manage calendar appointments efficiently, coordinating schedules for staff and clients to ensure smooth daily flow.
- 5Handle clerical tasks such as proofreading documents, managing correspondence, and keeping accurate transaction records.
- 6Assist with client communication via phone or email to confirm appointments and provide follow-up support.
- 7Support nail technicians and front desk staff by maintaining a clean and organized spa environment, following all hygiene and sanitation protocols.
- 8Perform opening and closing cleaning duties, responding promptly to spills and unexpected messes to meet luxury cleanliness standards.
Requirements9
- 1Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer literacy.
- 2Excellent phone etiquette with experience handling multi-line phone systems and reception duties.
- 3Demonstrated customer service skills with a focus on client communication and support.
- 4Proven organizational skills with the ability to multitask in a fast-paced environment.
- 5Experience with calendar management, typing, proofreading, and time management.
- 61+ years of personal assistant or administrative experience preferred.
- 7Extremely detail-oriented and takes pride in cleanliness; reliable, punctual, and hardworking.
- 8Comfortable standing, walking, bending, lifting, and performing cleaning duties throughout the shift.
- 9Professional, respectful, and friendly toward clients and coworkers; previous salon, spa, hotel, or hospitality cleaning experience a plus.
Salary Insight
$14 - $17k per year
Location
Required Skills
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