Shift Leader (Team Captain) Western Market South Block Washington DC
Overview
Lead the South Block experience as a Team Captain supporting store management. This role focuses on operational excellence and creating positive guest interactions. You will drive community impact while growing your leadership capabilities.
What You'll Do9
- 1Own daily store operations including opening and closing procedures
- 2Lead team members through training and performance coaching
- 3Maintain exceptional customer service standards across all areas
- 4Implement process improvements to enhance efficiency
- 5Collaborate with management to achieve sales targets
- 6Develop staff schedules that align with business needs
- 7Ensure accurate inventory management and stock replenishment
- 8Drive sales through effective merchandising techniques
- 9Foster a positive workplace culture that reflects our brand values
Requirements10
- 15+ years leading teams in retail environments
- 23-5 seasons managing high-volume locations
- 3AWS Certified Cloud Practitioner certification
- 4CPC Card certification preferred
- 5Python programming proficiency required
- 6Experience with POS systems and e-commerce platforms
- 7Strong communication skills in English
- 8Ability to work flexible hours including nights and weekends
- 9Valid driver's license with clean driving record
- 10Passion for community engagement and customer advocacy
Salary Insight
$40k per year
Location
Required Skills
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