Shift Leader - 4331
Overview
Leading front‑of‑house and back‑of‑house operations at a top Domino’s franchise in Washington DC. This role owns daily oversight of sales costs employee retention and customer satisfaction while driving high‑quality food and clean environments. Unique chance to shape culture and impact community impact.
What You'll Do28
- 1Support Manager on Duty with daily oversight of sales costs employee retention and customer satisfaction
- 2Maintain high standards of customer service during high‑volume fast‑paced operations
- 3Communicate clearly and positively with management and team members
- 4Greet customers in person or via phone and take orders professionally and promptly
- 5Provide excellent customer service to encourage repeat business and share menu specials
- 6Assist shift management and communicate daily job assignments on each shift
- 7Oversee pre‑close functions while ensuring service and food quality standards
- 8Oversee Front of the House cash management including register counts cash coupons and daily reports
- 9Oversee Back of the House waste tracking procedures and food labor cost best practices
- 10Upsell additional products to increase revenue
- 11Master POS computer systems for automated order taking
- 12Handle currency and credit transactions quickly and accurately
- 13Follow safe food preparation assembly and presentation procedures
- 14Assist with inventory control and stock ordering
- 15Build loyal customers through friendly interactions and consistent appreciation
- 16Resolve complaints promptly and professionally
- 17Cross‑train and coordinate scheduling with team members
- 18Take initiative to find extra tasks when scheduled duties are complete
- 19Assemble and fold boxes affix labels and promotional materials
- 20Prepare a variety of pizzas and other menu items
- 21Measure ingredients required for specific items
- 22Read order slips or receive verbal instructions to prepare multiple orders simultaneously
- 23Clean stock and restock work stations display cases
- 24Transfer supplies and tools between storage and work areas
- 25Pack weigh and label products as required
- 26Ensure supervisor is aware of food shortages
- 27Adhere with all quality standards principles guidelines and policies
- 28Perform other duties as assigned
Requirements15
- 15+ years building ETL pipelines with Spark and Airflow
- 23-5 seasons experience in fast‑paced restaurant environments
- 3CPC Card certification preferred
- 4BCBA certification optional
- 5AWS Certified experience beneficial
- 6Strong mathematical abilities including addition subtraction multiplication division
- 7Ability to make correct monetary change under pressure
- 8Excellent written and verbal communication skills
- 9Proven multitasking capability
- 10Adaptability to changing priorities
- 11Experience with point‑of‑sale technology
- 12Ability to work independently and collaboratively in a team
- 13Customer service orientation with focus on repeat business
- 14Knowledge of food safety and sanitation standards
- 15Commitment to confidentiality and compliance with EEO guidelines
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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