Shift Leader - 4387 Domino's Franchise
Overview
Lead a team of front and back of house staff at a busy Domino's location in Washington DC. Oversee daily operations including sales costs employee retention customer service food quality and sanitation. Provide clear communication with management and team members. Ensure high customer satisfaction through professional greeting and order handling. Support shift management and handle up-selling opportunities.
What You'll Do27
- 1Provide leadership support to the Manager on Duty (MOD)
- 2Maintain high standards of customer service during high-volume fast-paced operations
- 3Communicate clearly and positively with management and team members
- 4Greet customers in person or via phone and take orders professionally and promptly
- 5Help support shift management by communicating daily job assignments on each shift
- 6Oversee pre-close functions while ensuring service and food quality standards are maintained
- 7Oversee cash management duties including register counting and tracking coupons
- 8Process daily reports and provide accurate monetary change
- 9Adhere to waste tracking procedures and follow food and labor cost best practices
- 10Masters Point of Sale computer systems for automated order taking
- 11Handles currency and credit transactions quickly and accurately
- 12Follows procedures for safe food preparation assembly and presentation
- 13Assists management with inventory control and stock ordering
- 14Builds loyal customers through friendly interactions and consistent appreciation
- 15Resolves complaints promptly and professionally
- 16Cross-trains and coordinates scheduling with team members to ensure seamless service
- 17Takes initiative to find extra tasks when scheduled duties are complete
- 18Assembles and folds boxes affixes labels and promotional materials as needed
- 19Prepares a variety of pizzas and other menu items
- 20Measures ingredients required for specific items being prepared
- 21Reads order slips or receives verbal instructions to prepare orders according to specifications
- 22Cleans stocks and restocks work stations and display cases
- 23Transfers supplies and tools between storage and work areas
- 24Packs weighs and labels products as required
- 25Ensures supervisor is aware of food shortages
- 26Adheres with all quality standards principles guidelines and policies
- 27Performs other duties as assigned
Requirements15
- 15+ years building ETL pipelines with Spark and Airflow
- 23-5 seasons experience with POS systems
- 3CPC Card certification preferred
- 4BCBA certification acceptable
- 5AWS Certified experience required
- 65+ years building ETL pipelines with Spark and Airflow
- 73-5 seasons managing shift schedules
- 8Excellent written and verbal communication skills
- 9Ability to multi-task under pressure
- 10Ability to function in a dynamic fast-paced environment
- 11Ability to adjust to changing priorities
- 12Ability to operate computers and point-of-sale systems
- 13Ability to work independently and as part of a team
- 14Ability to perform mathematical calculations accurately
- 15Ability to manage confidential information appropriately
Salary Insight
Salary not disclosed in listing
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