Shift Leader Jersey Mike's
Overview
Jersey Mike's seeks a dynamic Shift Leader to drive excellence in customer service and operations. The ideal candidate thrives in a fast-paced environment while fostering a supportive community. Responsibilities include coaching staff producing high-quality food delivering the Jersey Mike’s experience managing cash handling enforcing policies participating in marketing initiatives building sales maintaining cleanliness obtaining certification leading by example and overseeing all four restaurant positions.
What You'll Do23
- 1Coach staff to deliver amazing customer service
- 2Produce high-quality food
- 3Deliver the Jersey Mike’s experience
- 4Handle cash
- 5Follow the Learning Management System Training Program
- 6Develop others for career growth
- 7Enforce policies and procedures
- 8Participate in local and national marketing initiatives
- 9Build sales
- 10Maintain cleanliness and proper sanitation practices
- 11Obtain certification in all four positions of the restaurant
- 12Communicate with the GM/AGM/DM of any issues
- 13Lead by example in terms of food quality interaction and punctuality
- 14Create food consistent with Jersey Mike’s high-quality standards
- 15Maintain restaurant that is noticeably cleaner than others
- 16Work in a fast-paced team-driven atmosphere
- 17Multitask and work with a sense of urgency
- 18Interface with customers and provide an exceptional experience
- 19Understand accountability and integrity
- 20Perform all tasks related to opening and closing of store
- 21Know how to bake bread and perform all prep
- 22Manage and lead crew of 2 to 5 people
- 23Proficient in slicing
Requirements11
- 1High school degree or equivalent
- 21 year QSR experience preferred
- 3Age 18 years or older to operate slicer
- 4ServSafe Certification - Food Handler
- 5Reliable transportation
- 6Certified in all four positions of the restaurant
- 7Effective communication
- 8Ability to get to and from work
- 9Strong sense of urgency
- 10Positive attitude and energy
- 11Diligent and personable
Salary Insight
Salary not disclosed in listing
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Jersey Mike's Subs
VerifiedShift Leader Jersey Mike's Subs
Jersey Mike's seeks a motivated Shift Leader to drive excellence in food service and team leadership. You will own daily operations while fostering a positive work environment. The ideal candidate thrives in a fast-paced setting and excels at delivering exceptional customer experiences.
27101 Jersey Mike's Homer Glen
VerifiedShift Leader at Jersey Mike's
Shift Leader at Jersey Mike's in Homer Glen IL. Seeking energetic individual to support management and deliver top-tier customer service.
5068 Jersey Mike's Kennesaw
VerifiedShift Leader, QSR & Team Management
You will run the shift as the on-site leader for a Jersey Mike's franchise, directing a crew of 2-5 people to deliver fast, high-quality subs and exceptional customer service. You will own the store's daily execution, from opening to closing, ensuring cleanliness, food standards, and team performance. Working under the GM/AGM, you will coach staff, enforce policies, and build sales through community engagement. This role demands ServeSafe certification and the ability to operate the slicer, making you a key holder with full operational responsibility.
Jersey Mike's Subs
VerifiedShift Lead in Training at Jersey Mike's Subs
You will own shift operations at a high-volume Jersey Mike's location, leading a team of 4-6 crew members during peak hours. You'll coordinate the line, manage food safety, and resolve customer issues with a calm, professional approach. Working directly with the general manager, you'll learn scheduling, inventory, and crew training. This role builds leadership skills in a fast-growing franchise with clear paths to assistant manager.
Boonton NJ
VerifiedShift Leader, Quick Service Restaurant (QSR)
As Shift Leader at Jersey Mike's MC Branded, you own the shift: driving QSR operations, managing cash, and resolving conflicts across 30+ weekly hours in our Boonton NJ location. You lead a team of 5-10 crew members, ensuring every order meets our authentic sub standard. This role feeds into management tracks: Assistant Manager and General Manager paths open within our Morris, Monmouth, and Mercer County expansion. You get weekly pay, 401k matching, and paid training from day one.
Jersey Mike's Morton Grove
VerifiedShift Leader at Jersey Mike's, Morton Grove IL
You own the shift at a Jersey Mike's location, directing a team to deliver subs and service that keeps customers coming back. You work 38-40 hours per week, coordinate with the GM, AGM, and DM, and keep the store running. The role mixes hands-on sub making with coaching and cash handling. You get Daily Pay, medical benefits after four weeks, and room to grow.