Service Desk Associate - Planet Fitness Washington DC
Overview
The Service Desk Associate at Planet Fitness Washington DC leads a positive and professional environment while driving growth opportunities. This role involves managing member and guest interactions maintaining cleanliness and handling administrative tasks. The ideal candidate thrives in a judgement free zone and contributes to community outreach.
What You'll Do11
- 1Greet members and guests while providing exceptional customer service
- 2Monitor club access for members and non-members
- 3Address complaints and answer questions from prospects
- 4Answer phone calls and provide prospect information
- 5Conduct tours for prospective members
- 6Sell memberships and update databases
- 7Operate point of sale systems and manage past due accounts
- 8Organize front desk operations and schedule training sessions
- 9Perform daily club walk-arounds and complete checklists
- 10Clean equipment and facilities following detailed checklists
- 11Maintain organization of cleaning closets and restrooms
Requirements5
- 15+ years building ETL pipelines with Spark and Airflow
- 2High School Diploma or G.E.D. preferred
- 3Previous customer service experience preferred
- 4Basic computer literacy required
- 5Physical ability to lift 60 lbs and perform strenuous cleaning tasks
Salary Insight
$15k per year
Location
Required Skills
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