Service Consultant Role at CarMax Houston Store
Overview
Service Consultant leading customer interactions at CarMax Houston North location. This position offers a chance to grow your career while delivering exceptional service in a fast-paced environment. You will build relationships and ensure transparent communication throughout the service process.
What You'll Do11
- 1Welcome and engage customers with professionalism and empathy
- 2Accurately document concerns and create detailed repair orders
- 3Provide clear explanations of service details and recommendations
- 4Review completed work for accuracy and prepare invoices
- 5Process payments and manage cash transactions responsibly
- 6Coordinate workflow efficiently in a high-energy environment
- 7Follow CarMax environmental safety requirements
- 8Maintain a clean and organized work area
- 9Stand or walk for extended periods in various settings
- 10Collaborate across departments to maintain productivity
- 11Adhere to company policies and procedures
Requirements10
- 1Strong interpersonal and communication skills
- 2Proficiency in telephone etiquette and active listening
- 3Ability to interpret and record data accurately
- 4Intermediate computer skills
- 5Flexibility for varied shift schedules
- 6Commitment to CarMax standards and policies
- 7Physical stamina for standing and walking
- 8Ability to work independently and as part of a team
- 9Experience working in retail automotive environments
- 10Dedication to providing excellent customer service
Salary Insight
$25 - $37k per year
Location
Required Skills
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