Automotive Technician - CarMax Auto Repair Specialist II
Overview
You will own advanced mechanical and cosmetic repairs on customer and internal vehicles, ensuring every car meets CarMax's quality standards. You'll diagnose and fix engine, brake, steering, and electrical systems using the CarMax Certified Quality Inspection Process. You'll also manage customer interactions and parts inventory, supporting store operations with precision. This role stands out with a $5,000 sign-on bonus and a path to grow at the nation's largest used car retailer.
What You'll Do8
- 1Perform advanced mechanical repairs, including engine performance, drivability, and electrical systems.
- 2Diagnose and repair brake systems, steering, suspension, and complete 4-wheel alignments.
- 3Inspect vehicles to meet CarMax Quality Standards and maintain shop cleanliness per 5S principles.
- 4Consult with customers on repair needs, explain services performed, and ensure clear communication.
- 5Review and close repair orders accurately, including labor, parts, and billing documentation.
- 6Manage parts inventory, receive shipments, and maintain proper stocking levels.
- 7Follow CarMax Environmental, Health, and Safety (EH&S) requirements and maintain a clean work area.
- 8Service heating and air conditioning systems to ensure optimal performance.
Requirements6
- 1ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2) where required by State/Local law.
- 2Completion of New Associate Orientation Training – Operations and Kronos Training for Hourly Associates.
- 3Ability to read, interpret, and record data accurately.
- 4Capable of performing multiple tasks in a high-energy environment.
- 5Physical capability to lift up to 50 lbs and stand or walk for extended periods, with flexibility to work nights, weekends, and holidays.
- 6Strong interpersonal, communication, and customer service skills, including active listening and professional phone etiquette.
Salary Insight
$83 - $125k per year
Location
Required Skills
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