Service Advisor FT PT Seasonal
Overview
Trek Bicycle Corporation seeks a dynamic Service Advisor who will own bike repairs and sales while delivering exceptional hospitality. This role offers varied daily tasks and growth opportunities within a supportive team environment.
What You'll Do11
- 1Perform comprehensive bike repairs and installations on diverse models
- 2Install customer-selected accessories during service visits
- 3Introduce new product models to customers before retail launch
- 4Develop strong customer relationships through personalized service
- 5Assist Service Manager when available and act as department representative
- 6Provide technical support and recommendations for bike maintenance
- 7Maintain accurate service records and documentation
- 8Collaborate with team members to resolve complex issues
- 9Demonstrate excellent communication and listening skills
- 10Showcase hospitality through warm interactions with customers
- 11Contribute to store operations and customer satisfaction initiatives
Requirements10
- 1Self-motivated individual with positive attitude
- 2Team-focused mentality and willingness to assist
- 3Fantastic hospitality skills and great listening abilities
- 4Drive to help customers even during busy periods
- 5Top-notch communication capabilities
- 6Impressive attention to detail and mechanical aptitude
- 7Eagerness to learn service methodologies and emerging technologies
- 8Knowledge of bicycle systems and repair processes
- 9Ability to thrive in fast-paced retail environment
- 10Commitment to continuous learning and professional development
Salary Insight
Salary not disclosed in listing
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