Consumer Access Specialist at AdventHealth Palm Parkway
Overview
Consumer Access Specialist at AdventHealth Palm Parkway offers a supportive environment focused on holistic healing and professional growth. You will join a purpose-driven team uplifting body mind spirit while extending Christ's healing ministry. The role values authenticity and fosters a community where individuals thrive together. Comprehensive benefits include medical dental vision life disability retirement paid parental leave career development well-being resources mental health support pet benefits. Located in Orlando Florida.
What You'll Do11
- 1Perform Medicare compliance reviews and issue Advance Beneficiary Notices of Noncoverage as needed
- 2Create accurate estimates for patient financial responsibility and collect payments or establish payment plans
- 3Coordinate with utilization management staff for pre-authorization issues and ensure necessary logistical information
- 4Contact insurance companies to verify eligibility and benefits obtain pre-authorizations within established timeframes
- 5Register patients for all services ensuring accuracy and minimizing duplication of medical records
- 6Collect critical demographic information from patients and confirm insurance details
- 7Provide timely coverage for PBX switchboard answering phones and transferring calls
- 8Perform cashiering functions such as collections and cash reconciliation accurately
- 9Attend department meetings and promote positive dialogue within the team
- 10Provide coverage for PBX (Switchboard) as needed including answering phones and transferring calls
- 11Perform cashiering functions such as collections and cash reconciliation accurately
Requirements11
- 1Mature judgment in dealing with patients physicians and insurance representatives
- 2Working knowledge of Microsoft programs and familiarity with database programs
- 3Ability to operate general office machines such as computer fax machine printer and scanner
- 4Ability to effectively learn and perform multiple tasks and organize work systematically and efficiently
- 5Ability to communicate professionally and effectively both verbally and written
- 6Ability to adapt in ever-changing healthcare environment
- 7Ability to follow complex instructions and procedures with close attention to detail
- 8Adheres to government guidelines such as CMS EMTALA and HIPAA and corporate policies
- 9Understanding of HIPAA privacy rules and ability to use discretion when discussing confidential patient information
- 10Knowledge of computer programs and electronic health record programs
- 11Basic knowledge of medical terminology
Salary Insight
$33 - $54k per year
Location
Required Skills
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