Senior Manager Travel Programs Crusoe
Overview
Strategic Manager leading global travel program at Crusoe focusing on Navan platform and policy governance. This role drives travel platform ownership and cross-functional collaboration. Ideal candidate thrives at intersection of operations data and employee experience.
What You'll Do11
- 1Own Navan platform configuration policy settings and continuous optimization
- 2Coordinate with IT Systems on systematic Navan changes and testing requirements
- 3Manage Navan vendor relationship as primary day-to-day owner
- 4Escalate contract pricing or SLA issues to Procurement as needed
- 5Lead monthly program reviews reporting spend trends compliance and NPS findings
- 6Serve as cross-functional liaison for travel stakeholders including Duty of Care Global Mobility and Finance
- 7Identify and implement process improvements for scaling policy governance
- 8Manage Navan training enablement maintaining WorkRamp resources for all employees
- 9Analyze employee satisfaction metrics partnering with People Analytics
- 10Maintain Confluence documentation FAQs and travel communications
- 11Serve as go-to resource for travel policy questions across organization
Requirements9
- 15+ years building ETL pipelines with Spark and Airflow
- 23-5 seasons leading corporate travel initiatives in high-growth environments
- 38+ years experience managing Navan or comparable platforms like Concur TripActions Egencia
- 4Strong vendor management skills owning external relationships and escalation capabilities
- 5Data-driven mindset comfortable analyzing spend and compliance data
- 6Cross-functional collaboration experience with Finance IT People and Procurement
- 7Proven ability to manage competing priorities independently
- 8Clear communication translating complex policies into accessible guidance
- 9Experience owning policy exception and accommodation review processes
Salary Insight
$160 - $195k per year
Location
Required Skills
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