Sales Support Associate I - Coach at Tapestry
Overview
The Sales Support Associate I at Coach is a global fashion house founded in New York in 1941. This role focuses on delivering warm client experiences while maintaining operational efficiency. We seek a candidate who embodies our inclusive spirit and drives excellence in luxury retail.
What You'll Do11
- 1Welcome clients with warmth and professionalism while anticipating needs and providing personalized assistance
- 2Serve as a brand ambassador internally and in the local market supporting social media engagement
- 3Operate POS accurately and manage cash wrap organization ensuring compliance with policies
- 4Suggest add-on products promote gift cards and capture customer information where permitted
- 5Receive process shipments report discrepancies and maintain stockroom cleanliness
- 6Manage stock levels replenish sales floor and execute visual merchandising updates
- 7Support sales floor activities respond to customer requests confidently and partner with team or management
- 8Maintain housekeeping standards follow Loss Prevention guidelines
- 9Possess current knowledge of fashion trends and competitive marketplace insights
- 10Demonstrate knowledge of cash register systems basic computer skills using iPad laptop Mobile POS and Internet
- 11Utilize walkie talkie read price and product release sheets
Requirements7
- 11+ years retail experience in luxury service environments preferred
- 2Strong attention to detail organizational skills multitasking abilities in fast-paced settings
- 3Excellent communication customer service skills fluent English proficiency
- 4Ability to lift 25-50 lbs regularly work flexible schedule including nights weekends and holidays
- 5Commitment to equity inclusion diversity and ADA accommodations
- 6Strategic agility drive results build direct reports and foster team development
- 7Learning on the fly adapt quickly embrace change and analyze successes failures for improvement
Salary Insight
$31 - $44k per year
Location
Required Skills
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