Sales Associate III - Coach Brand Ambassador
Overview
The Sales Associate III at Coach is the front‑line ambassador delivering personalized shopping experiences and driving sales. This role blends luxury‑retail service, omni‑channel selling, and team collaboration to build brand loyalty and revenue. The ideal candidate thrives in a fast‑paced environment and contributes to a collaborative, inclusive culture.
What You'll Do11
- 1Represent Coach as a brand ambassador following the Coach Guide to Style and Service standards
- 2Build lasting client relationships through personalized styling and fashion advice
- 3Drive sales via cross‑selling, upselling, and tailored recommendations
- 4Utilize mobile POS and social selling platforms to capture data and encourage repeat purchases
- 5Develop and execute personal sales plans to meet KPIs
- 6Source new customers and follow up to close sales
- 7Maintain high energy on the floor and adapt selling techniques to business needs
- 8Complete daily operational tasks such as cash wrap and inventory processing
- 9Keep sales floor and stockroom clean, organized, and stocked
- 10Process transactions efficiently including purchases, returns, and exchanges
- 11Support inventory cycles by receiving shipments and managing product movement
Requirements10
- 11+ years of sales experience in luxury retail
- 2Knowledge of fashion trends and competitors
- 3Experience with POS operation and basic computer proficiency using iPad or laptop
- 4Ability to operate walkie‑talkie and read price/release sheets
- 5Strong English proficiency and ability to work in a fast‑paced environment
- 6Physical ability to lift at least 25 lbs regularly and climb, bend, kneel, and maneuver in sales floor and stockroom
- 7Education and experience combined preferred; EU candidates should demonstrate social media savvy and live‑stream shopping skills
- 8Commitment to inclusion and diversity initiatives
- 9Flexible schedule availability for nights weekends and peak periods
- 10Reliable transportation and willingness to work remote if required
Salary Insight
$15 - $20k per year
Location
Required Skills
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