Sales Associate III - Coach Brand Ambassador
Overview
The Sales Associate III at Coach serves as the front‑line ambassador delivering personalized shopping experiences and driving sales. This role blends luxury‑retail service omni‑channel selling and team collaboration to build brand loyalty and revenue. We seek a dynamic individual who thrives in a fast‑paced environment and contributes to an inclusive culture.
What You'll Do11
- 1Represent Coach as a brand ambassador following the Coach Guide to Style and Service standards
- 2Build lasting client relationships through personalized styling product expertise and fashion advice
- 3Drive sales via cross‑selling upselling and tailored recommendations using mobile POS and social platforms
- 4Develop and execute personal sales plans meeting KPIs while sourcing new customers and managing inventory
- 5Maintain high energy manage multiple customers and adapt techniques to business needs
- 6Complete daily operational tasks such as cash wrap inventory processing and replenishment while keeping the floor clean
- 7Process transactions efficiently handle returns exchanges and online pickups
- 8Support inventory cycles receive shipments stock shelves and manage product movement
- 9Assist teammates in functional areas foster collaboration and participate in brand initiatives
- 10Foster a collaborative environment encourage team performance and maintain professional demeanor
- 11Participate in training programs and inclusion activities welcome feedback and demonstrate adaptability
Requirements8
- 11+ years sales experience with luxury retail preference
- 2Knowledge of fashion trends and competitors
- 3Experience with POS operation basic computer proficiency iPad laptop walkie‑talkie ability to read price sheets
- 4Ability to lift 25 lb regularly (up to 50 lb occasionally) climb bend kneel and maneuver floor and stockroom
- 5Strong English proficiency and cultural fit for fast‑paced environment
- 6EU candidates may need flexibility for nights weekends and peak periods
- 7Competencies include courage creativity customer focus dealing with ambiguity drive for results interpersonal savvy learning agility strategic agility developing direct reports building effective teams
- 8Commitment to Tapestry values equity inclusion diversity and ADA accommodations
Salary Insight
$15 - $24k per year
Location
Required Skills
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