Chicago Transit AuthorityVerified Source

Safe Ride Programs Coordinator, CTA

85K–92K
Onsite · Chicago, Illinois
Posted August 12, 2026
payroll

Overview

Coordinate CTA's Safe Ride programs and community violence intervention partnerships across Chicago's transit system. Chicago Transit Authority seeks a program coordinator to align initiatives with security strategy and department goals. This role bridges internal teams and external agencies, managing daily operations and long-term evaluation. You will shape a new model for transit safety while balancing stakeholder needs.

What You'll Do9

  • 1Plan and implement Safe Ride initiatives, designing program goals and timelines for the first 90 days.
  • 2Coordinate with community violence intervention specialists and social service agencies to define operational requirements.
  • 3Conduct site visits across all shifts to guide partners and monitor program quality.
  • 4Compile program data into weekly and monthly reports using Excel and PowerPoint for internal and external distribution.
  • 5Verify payment requests against contract requirements and Ventra reader data.
  • 6Recruit, onboard, and offboard partner agencies for Safe Ride programs.
  • 7Deliver training and marketing presentations using role playing and simulations.
  • 8Evaluate program effectiveness through feedback and best practices, adjusting strategies quarterly.
  • 9Support strategic planning with Northern Illinois Transit Agency to ensure regional alignment.

Requirements9

  • 13+ years working in a community or social service agency, or as a liaison for public safety.
  • 2Bachelor's Degree in Social Work, Criminal Justice, or related field.
  • 3Experience developing and monitoring program standards.
  • 4Valid Illinois Driver's License and ability to travel to field locations.
  • 5Advanced Excel and PowerPoint skills for data reporting and presentations.
  • 6Strong project management skills to execute tasks from start to finish.
  • 7Knowledge of de-escalation methods for at-risk populations.
  • 8Ability to work flexible shifts including nights and weekends.
  • 9Live within CTA Statutory Service Area at hire or within 6 months.

Salary Insight

$85 - $92k per year

Location

Typeonsite
LocationChicago, Illinois

Required Skills

MS OfficeMicrosoft ExcelPowerPointProject ManagementStakeholder EngagementData ManagementProgram DevelopmentPresentation SkillsWritten CommunicationDriver's License
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