Retirement Specialist - GTN Technical Staffing
Overview
The Retirement Advisor provides mid-level administrative support and member services within the Retired Department. This role focuses on pension administration, retirement account processing, health insurance enrollment, and member data management within established database systems while ensuring confidentiality and compliance with applicable requirements. Core Technical Skills include Pension & Retirement Administration and Health Insurance Processing. Members Only online portal technical support. This position offers competitive compensation and opportunities for professional growth.
What You'll Do11
- 1Establish and maintain retirement records for Public Safety Personnel Retirement System and Corrections Officer Retirement Plan members to support pension payroll administration.
- 2Process and audit member account updates including name and address changes, federal and state tax withholdings, direct deposit updates, dependent information, and basic insurance elections.
- 3Perform data entry account reconciliation and ensure accuracy within pension and benefits systems.
- 4Process ACH returns stop payments and check reissues in accordance with accounting and auditing principles.
- 5Distribute and research returned mail; prepare and manage monthly pension and department mailings.
- 6Prepare documents for scanning; scan and electronically transmit insurance applications to appropriate state agencies.
- 7Provide multi-channel customer support via phone email fax and in-person communication.
- 8Respond to retirement benefits and health insurance inquiries interpreting and applying applicable state and federal statutes.
- 9Provide technical support for the Members Only online portal for active and retired members.
- 10Support special projects including death index reporting and death notifications to local boards.
- 11Maintain compliance with HIPAA privacy regulations and internal policies and procedures.
Requirements10
- 15+ years building ETL pipelines with Spark and Airflow
- 23-5 seasons of experience in public sector retirement systems
- 3Public Safety Personnel experience
- 4Corrections Officer experience
- 5Pension & Retirement Administration certification
- 6HIPAA privacy requirements knowledge
- 7Accounting and auditing principles expertise
- 8State and federal laws governing retirement benefits
- 9Insurance applications processing skills
- 10Member Services Division operational knowledge
Salary Insight
$19 - $21k per year
Location
Required Skills
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