Retirement Customer Service Agent
Overview
Join our Retirement Customer Services Team as a motivated individual who will answer phone calls and emails from school district employees about their retirement plans. We are seeking someone passionate about communication and customer service who thrives in a healthy company culture. Opportunities exist for career development and growth in a fast paced environment.
What You'll Do9
- 1Answer phone calls and emails from employees regarding retirement plans
- 2Manage time effectively to handle multiple tasks
- 3Perform data entry and return voicemails
- 4Monitor department emails for updates
- 5Maintain confidentiality of sensitive client information
- 6Work independently and under pressure
- 7Develop interpersonal and communication skills through training
- 8Assist with various accounts to serve clients
- 9Help customers resolve concerns related to retirement benefits
Requirements10
- 1Proven experience in customer service
- 2Strong verbal and written communication abilities
- 3Ability to multitask
- 4High school diploma or equivalent
- 5Experience with Microsoft Word Excel and Gmail
- 6Experience with computer applications
- 7Ability to work independently and under pressure
- 8Attention to detail
- 9Eagerness to learn and develop professional skills
- 10Passion for helping others protect their future
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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