Recovery Rep South Bay Auto Auction Los Angeles CA
Overview
The Recovery Rep at South Bay Auto Auction manages automotive repossessions and acts as liaison between lien holders and repossession firms. The role requires immediate field assignment handling and high-level customer service delivery. This position differs by focusing on direct client interactions and document management.
What You'll Do8
- 1Forward and outsource past due vehicles to approved vendors
- 2Maintain high-level customer service for clients
- 3Monitor active accounts for updates
- 4Provide Repo documents including invoices and condition reports
- 5Request Repo documents from vendors
- 6Answer phone calls and handle additional duties
- 7Drive account resolution through professional communication
- 8Organize work and prioritize tasks under pressure
Requirements7
- 1Solid PC skills Outlook Word Excel
- 2High School Diploma equivalent
- 3Minimum 2 years customer service experience
- 4Professional interaction skills with internal/external parties
- 5Ability to manage multiple tasks and apply best practices
- 6Experience with auto collections and repossession
- 7Familiarity with repossession company processes
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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