Receptionist & Customer Service Associate, Onsite
Overview
You own the front desk at MCS Group in Philadelphia, greeting every visitor and routing all incoming calls. You keep the office secure and orderly while supporting operations and finance teams on special projects. Working with management, you ensure a professional, trusted environment. This role stands out for its blend of reception, admin support, and event coordination.
What You'll Do8
- 1Greet each visitor with a professional demeanor and manage the front desk
- 2Diary all visitors and vendor deliveries to maintain security logs
- 3Transfer calls to the appropriate MCS office and representative via Microsoft Teams
- 4Assist with opening, sorting, and scanning mail
- 5Ensure lobby, conference rooms, and break-out room are kept orderly
- 6Complete special projects with operations and finance team using Microsoft Outlook and Word
- 7Coordinate employee and client events
- 8Other duties as assigned
Requirements7
- 1Hold a High School Diploma or equivalent and 1-2 years of related work experience, or an Associate's Degree
- 2Demonstrate excellent oral and written communication skills
- 3Interact with customers at all levels via phone or in person
- 4Show high-level attention to detail
- 5Multi-task effectively and maintain organization under high pressure
- 6Use Microsoft Office (Outlook, Teams, Word) with strong knowledge
- 7Make timely, independent decisions
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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