Reception & Intake Specialist
Overview
Dynamic Reception & Intake Specialist welcomes clients and manages front desk operations at Freedom To Recover Counseling and Treatment Center. This paid position ensures smooth daily operations and fosters positive client interactions.
What You'll Do11
- 1Greet visitors warmly and answer multi-line phone systems professionally
- 2Manage front desk duties including client check-in and appointment scheduling
- 3Handle correspondence via phone email and in person efficiently
- 4Support administrative tasks like calendar management and data entry
- 5Coordinate communication between clients and clinical staff
- 6Assist billing and administrative teams with documentation and verification
- 7Participate in staff meetings and quality-improvement activities
- 8Provide customer support addressing inquiries promptly
- 9Maintain a professional reception area and organize supplies
- 10Demonstrate cultural humility and empathy when interacting with behavioral health clients
- 11Uphold agency values and trauma-informed care principles
Requirements8
- 1Previous office administrative experience in a fast-paced environment
- 2Strong computer literacy with Microsoft Office Suite
- 3Experience answering multi-line phone systems professionally
- 4Proven organizational skills and multitasking abilities
- 5Bilingual capabilities are highly desirable
- 6Personal assistant or front desk experience preferred
- 7Calendar management typing proofreading and clerical support experience
- 8Ability to work independently and collaboratively in a team setting
Salary Insight
$35 - $40k per year
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