Project Coordinator NextGen Global Resources
Overview
Coordinate overnight installation projects across multiple sites serving Comcast Business installations upgrades professional services engagements and remediation activities. Serve as primary operational liaison between field technicians project management dispatch teams and customer stakeholders.
What You'll Do11
- 1Conduct pre-dispatch readiness reviews and confirmation calls with assigned field technicians to verify arrival times scope understanding required materials access requirements and technical preparedness
- 2Provide real-time operational and technical support to field technicians throughout the installation or service event
- 3Monitor technician progress against established project milestones and implementation timelines
- 4Track project status throughout the service event and provide hourly progress updates within designated Comcast systems including Smartsheet ILEX and any successor platforms
- 5Validate completion of required deliverables and ensure all documentation test results photographs and supporting records are approved and uploaded to customer and Comcast Business portals within twenty-four hours of project completion
- 6Serve as primary point of contact for day-of-job communications between field personnel management customers and project teams
- 7Maintain productivity standards and complete tasks on time
- 8Manage material procurement and delivery logistics including accurate purchase order creation in compliance with purchasing policies
- 9Assist with coordination of field service operations ensuring seamless execution and adherence to established protocols
- 10Regular consistent and punctual attendance must be able to work nights and weekends variable schedule and 40 hrs per week
- 11Escalate field operational issues to management for immediate attention and resolution
Requirements5
- 15+ years building ETL pipelines with Spark and Airflow
- 25+ years building ETL pipelines with Python and AWS
- 33-5 seasons of experience in telecom field operations
- 4Strong communication and coordination skills
- 5Ability to work flexible schedules and attend night shifts
Salary Insight
$42 - $54k per year
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