Practice Coordinator UCSF Medical Center
Overview
UCSF Medical Center seeks a patient‑focused Practice Coordinator to represent the administrative team publicly and collaborate across clinical and management groups. The role supports CRM messages telephone encounters referrals APeX in‑baskets scanning filing authorizations and billing while maintaining routine clerical operations. This position drives efficiency for outpatient units and adapts to varied priorities.
What You'll Do11
- 1Build relationships with patients and staff to ensure accurate information flow between medical and hospital teams
- 2Design and ship processes that improve unit workflow
- 3Own and debug routine tasks such as scanning and filing
- 4Drive communication using APeX in‑baskets and messaging platforms
- 5Analyze workload and prioritize solutions under deadline pressure
- 6Maintain compliance with UCSF House and Telephone Standards
- 7Provide excellent telephone and written communication skills
- 8Work independently with minimal supervision while supporting diverse user needs
- 9Utilize Microsoft Office applications for documentation and reporting
- 10Navigate multiple patient record systems with precision
- 11Develop recommendations for administrative improvements
Requirements11
- 1High School graduate or equivalent with four years related experience
- 2College degree plus six months related experience
- 3Proven ability to handle sensitive patient interactions
- 4Strong organizational and problem‑solving skills
- 5Bilingual capability Spanish Cantonese Russian preferred
- 6Experience with EPIC electronic health record
- 7Basic computer literacy and keyboarding proficiency
- 8Ability to sit at a computer terminal with headphones for extended periods
- 9Demonstrated experience in health care administration or related field
- 10Familiarity with medical practice terminology
- 11Reference entry and surgery scheduling background valued
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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