Practice Assistant TEKsystems Boston MA
Overview
Methuen MA urgent care admin assistant leads front desk reception duties. Own scheduling patient intake and billing. Deliver exceptional customer support. Drive operational efficiency. Scale support processes. Build relationships with patients. Provide administrative assistance. Support clinical teams. Foster positive patient experiences. Contribute to team success. Seek candidates with relevant experience.
What You'll Do11
- 1Own daily front desk operations and patient registration
- 2Manage appointment scheduling and rescheduling
- 3Handle billing and insurance verification
- 4Provide comprehensive customer service to patients
- 5Maintain accurate medical records and documentation
- 6Implement workflow improvements to enhance efficiency
- 7Develop training materials for new staff
- 8Assist with inventory management of office supplies
- 9Coordinate with clinical staff for patient needs
- 10Ensure compliance with healthcare privacy regulations
- 11Analyze performance metrics to identify areas for improvement
Requirements11
- 12+ years experience in medical front desk role
- 2Strong communication and interpersonal skills
- 3Proficiency in customer service software
- 4Ability to multitask effectively
- 5Knowledge of HIPAA regulations
- 6Entry level position
- 7Reliable transportation
- 8Flexible schedule availability
- 9Willingness to learn EHR systems
- 10Attention to detail
- 11Positive attitude
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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