Fifth Third Bank, National Association
Fifth Third Bank, National AssociationVerified Source

Personal Banker Associate I - Pontiac

Onsite · Detroit, Michigan
Posted July 24, 2026
payroll

Overview

Join Fifth Third Bank as a Retail Personal Banker I in Pontiac to elevate banking experiences. This role offers a structured onboarding program leading to a certification and prepares you for a career in retail banking. We seek motivated individuals to drive customer success through consultative sales and relationship management.

What You'll Do11

  • 1Apply the consultative sales process and Financial Needs Assessment to create detailed customer profiles and identify financial opportunities
  • 2Maintain deep expertise in retail consumer and small business products to recommend tailored solutions using our value proposition
  • 3Utilize CAMP and marketing tools to proactively engage customers and schedule regular financial reviews
  • 4Lead membership advantage presentations and conduct business sales calls to grow revenue
  • 5Collaborate with Business Partners to refer customers for comprehensive financial solutions
  • 6Meet customer experience goals and exceed team production targets while enhancing annual revenue growth
  • 7Provide guidance to CSRs on sales processes and maintain confidentiality of client information
  • 8Follow Bancorp Code of Business Conduct and ethics while performing all duties responsibly
  • 9Participate in loan processing and Financial Center operations as directed by manager
  • 10Stay current on fraud prevention measures and retail procedures
  • 11Open and close retail products while adhering to established policies

Requirements6

  • 1College degree or relevant work experience with transferrable skills
  • 2Demonstrated ability to develop comfort with consumer sales and cross-selling techniques
  • 3Strong analytical skills for interpreting credit and financial information
  • 4Professional appearance and excellent verbal/written communication abilities
  • 5Ability to obtain S.A.F.E. Act registration through NMLS before employment
  • 6Commitment to uphold company values and contribute positively to customer and colleague experiences

Salary Insight

Salary not disclosed in listing

Location

Typeonsite
LocationDetroit, Michigan

Required Skills

consultative sales processFinancial Needs AssessmentCAMPadvanced math functionsS.A.F.E. Act registrationNMLS registrationcross-sellingcustomer servicerisk management
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