Personal Banker Associate I - Pontiac
Overview
Join Fifth Third Bank as a Retail Personal Banker I in Pontiac to elevate banking experiences. This role offers a structured onboarding program leading to a certification and prepares you for a career in retail banking. We seek motivated individuals to drive customer success through consultative sales and relationship management.
What You'll Do11
- 1Apply the consultative sales process and Financial Needs Assessment to create detailed customer profiles and identify financial opportunities
- 2Maintain deep expertise in retail consumer and small business products to recommend tailored solutions using our value proposition
- 3Utilize CAMP and marketing tools to proactively engage customers and schedule regular financial reviews
- 4Lead membership advantage presentations and conduct business sales calls to grow revenue
- 5Collaborate with Business Partners to refer customers for comprehensive financial solutions
- 6Meet customer experience goals and exceed team production targets while enhancing annual revenue growth
- 7Provide guidance to CSRs on sales processes and maintain confidentiality of client information
- 8Follow Bancorp Code of Business Conduct and ethics while performing all duties responsibly
- 9Participate in loan processing and Financial Center operations as directed by manager
- 10Stay current on fraud prevention measures and retail procedures
- 11Open and close retail products while adhering to established policies
Requirements6
- 1College degree or relevant work experience with transferrable skills
- 2Demonstrated ability to develop comfort with consumer sales and cross-selling techniques
- 3Strong analytical skills for interpreting credit and financial information
- 4Professional appearance and excellent verbal/written communication abilities
- 5Ability to obtain S.A.F.E. Act registration through NMLS before employment
- 6Commitment to uphold company values and contribute positively to customer and colleague experiences
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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