People Operations Director, HR Systems & Talent Strategy
Overview
Own the people infrastructure at scale for a rapidly growing platform that pairs hourly workers with major brands. You will lead recruiting, onboarding, and performance systems to hire fast, ramp effectively, and retain top talent across a hybrid NYC HQ with strong cross functional partnerships. This role blends strategic design with hands on execution to build repeatable processes that drive impact and culture. You will differentiate by building scalable, data informed programs rather than relying on individual instincts.
What You'll Do7
- 1Build end to end talent acquisition capabilities and optimize hiring funnel metrics across the business
- 2Raise our talent bar by designing interviewer training and calibrated scorecards to improve candidate assessment
- 3Build onboarding programs that accelerate productivity and align new hires to operating principles and tools
- 4Run performance management cycles with clear goals, calibration, and feedback
- 5Drive retention by implementing career pathing, manager effectiveness, and engagement feedback loops
- 6Lead with data using funnel conversion, ramp time, and attrition analytics to prioritize initiatives
- 7Manage and develop the recruiting team through hands on coaching and deep process knowledge
Requirements5
- 1Strong experience building and leading recruiting, onboarding, and performance systems
- 2Ability to design scalable, repeatable people processes and operate as a player-coach
- 3Data driven with comfort in Excel/Sheets and HRIS/ATS tooling and AI tools
- 4Excellent communication with the ability to influence hiring managers and leadership
- 5Demonstrated ability to implement programs that improve time-to-fill, quality of hire, and retention
Salary Insight
$200 - $230k per year
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