Payroll Specialist, Onsite Phoenix AZ | Vensure
Overview
Own end-to-end payroll processing for a portfolio of 95,000+ businesses, managing $135B in annual payroll. You'll join the payroll operations team at Vensure Employer Solutions in Chandler, Arizona, a global HR technology leader. This role handles scheduled and off-cycle payrolls, client inquiries, and cross-functional collaboration with HR, Finance, and Operations. You'll work on-site in a dynamic environment where accuracy and speed matter, with direct impact on client satisfaction.
What You'll Do8
- 1Process scheduled and off-cycle payrolls for assigned clients, importing or manually entering hours, earnings, deductions, and tax overrides.
- 2Calculate payroll and verify accuracy by generating control totals for import files and performing manual reviews of client data.
- 3Respond to client inquiries via email, cases, and phone within set SLA, resolving issues and communicating updates clearly.
- 4Partner with Payroll Supervisors on special projects, such as system upgrades or process improvements, to support client needs.
- 5Manage a book of business, building and maintaining strong relationships with clients and internal teams to ensure seamless service.
- 6Join webinars and training sessions to stay current on payroll best practices and company policies.
- 7Troubleshoot payroll discrepancies using analytical thinking and escalate complex issues to leadership with recommended solutions.
- 8Complete assigned projects and additional duties, ensuring all tasks meet compliance and deadline requirements.
Requirements8
- 1High school diploma or equivalent combination of experience, skills, and education.
- 21+ year in customer service, with payroll experience preferred but not required.
- 3Intermediate to advanced Microsoft Excel skills, including formulas, pivot tables, and data validation.
- 4Proficiency in Microsoft Outlook, Teams, Word, and PowerPoint.
- 5Strong attention to detail and ability to multi-task while maintaining accuracy.
- 6Effective time management and organizational skills to meet payroll deadlines.
- 7Excellent verbal and written communication for client and team collaboration.
- 8Ability to work on-site in Chandler, Arizona, and travel occasionally for meetings.
Salary Insight
$44 - $58k per year
Location
Required Skills
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