Patient Services Representative Athena OBGYN
Overview
Patient Services Representative at Athena OBGYN in Philadelphia offers flexible coverage across multiple locations. This role serves as the primary point of contact for patients ensuring a seamless experience while handling administrative tasks and appointment scheduling.
What You'll Do11
- 1Greet patients and visitors professionally and direct them appropriately
- 2Notify staff to meet and escort patients to exam rooms
- 3Route phone calls via direct transfer paging voicemail or redirect
- 4Retrieve and route messages from answering service
- 5Screen solicitors for relevance to care center needs
- 6Perform patient registration and activate files
- 7Collect and record copayments as required
- 8Verify insurance eligibility and communicate benefit limitations
- 9Assist with scheduling appointments and follow-ups
- 10Document patient encounters accurately
- 11Support clinical colleagues and manage workflow
Requirements10
- 1High School Diploma or GED required
- 2Medical Receptionist or Patient Service Representative experience preferred
- 3Flexible scheduling and coverage availability
- 4Compassionate attitude towards patients
- 5Strong time management and prioritization abilities
- 6Ability to work collaboratively in a team environment
- 7Adaptability to changing priorities and conditions
- 8Willingness to work flexible schedules and cover satellite locations
- 9Experience in OB/GYN preferred
- 10Commitment to organizational mission and values
Salary Insight
$37 - $46k per year
Location
Required Skills
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