Patient Services Associate II - Urology
Overview
Lead patient experience enhancements by managing arrival and departure activities while supporting Jefferson Experience. Process check in and check out tasks via EPIC and obtain pre certifications. Maintain efficient practice flow and address concerns appropriately.
What You'll Do10
- 1Process check in and check out activities using EPIC
- 2Obtain pre certifications and pre authorizations for procedures
- 3Verify insurance and referral information
- 4Schedule patient appointments
- 5Greet patients and visitors professionally
- 6Maintain HIPAA compliance
- 7Ensure regulatory standard adherence
- 8Escalate patient and provider concerns
- 9Support Jefferson Experience through courteous interactions
- 10Manage daily patient flow efficiently
Requirements10
- 1HS Diploma or equivalent
- 2Customer service experience preferred
- 35+ years building ETL pipelines with Spark and Airflow
- 43-5 years patient facing healthcare experience
- 5Knowledge of AWS Certified solutions
- 6Understanding of Kubernetes architecture
- 7Familiarity with React framework
- 8Experience with Kubernetes clusters
- 9Proficiency in AWS services
- 10Ability to operate in high volume environment
Salary Insight
Salary not disclosed in listing
Location
Required Skills
Similar open positions
Explore active roles that match your skills and interests.
Thomas Jefferson University and Hospitals
VerifiedPatient Services Associate II Neurology
Lead patient experience enhancements by processing arrivals departures and supporting Jefferson Experience. Obtain pre authorizations verify insurance and manage appointment scheduling using EPIC. Ensure HIPAA compliance and address concerns while maintaining efficient patient flow.
Albert Einstein Medical Center
VerifiedPatient Services Associate II Pulmonary Montgomery County
The Patient Services Associate II enhances patient experience by managing arrival and departure activities. This role processes pre certifications and verifies insurance while supporting the Jefferson Experience. Responsibilities include checking in patients scheduling appointments and maintaining efficient practice flow. The ideal candidate thrives in a fast-paced environment and possesses relevant experience.
Albert Einstein Medical Center
VerifiedPatient Service Associate II FT-32hrs Jefferson Moss-Magee Rehabilitation
The Patient Service Associate II (PSA) II owns patient check in and check out processes and ensures smooth flow of patients to examination rooms. They obtain pre certifications and pre authorizations verify insurance referrals and patient demographics. The role supports the Jefferson Experience by delivering courteous and professional care to enhance patient satisfaction. Minimum qualifications include a high school diploma and ability to communicate courteously. This position offers a competitive salary within a nationally ranked healthcare system.
Thomas Jefferson University and Hospitals
VerifiedLead Patient Services Associate, Neurology Front Desk
Lead Patient Services Associate owns patient arrival and departure for Neurology outpatient visits at Jefferson's Center City location. You mentor and train a front-desk team, verify insurance, referrals, and demographics, and keep patient flow moving to exam rooms. Working in EPIC every day, you are the first point of contact for patients and visitors. This role pairs hands-on patient interaction with leadership responsibilities, shaping the Jefferson Experience for every patient who walks in.
The Specialty Alliance
VerifiedFront Desk Coordinator Urology Role
Manage front desk operations for urology practice in Phoenix. This role will own patient interaction and administrative support at a high volume specialty clinic. The ideal candidate will lead communication and ensure accurate record updates.
Centers for Advanced Urology
VerifiedPatient Service Representative - Urology | Centers for Advanced Urology
Own the patient experience at the front desk of a busy urology practice in Philadelphia, handling check-in, scheduling, and financial collections for 1-3 years of patient interactions daily. You'll master EMR systems and insurance verification workflows to keep the clinic running smoothly. This role is the first and last impression for patients, requiring calm professionalism and strong CPT and ICD-10 knowledge. You'll work onsite, directly supporting physicians and clinical staff in a high-volume environment.