Front Desk Coordinator Urology Role
Overview
Manage front desk operations for urology practice in Phoenix. This role will own patient interaction and administrative support at a high volume specialty clinic. The ideal candidate will lead communication and ensure accurate record updates.
What You'll Do11
- 1Greet callers and in-office patients warmly and provide courteous service
- 2Serve as first point of contact for patients at our practice
- 3Use sound judgement in handling calls and in-person interactions with sensitive medical information
- 4Answer calls within three-four rings
- 5Add and update demographics and insurance information thoroughly during scheduling and check-in
- 6Confirm cancel reschedule and update appointments at patient and provider request
- 7Match physician availability with patient needs using the EMR system
- 8Schedule appointments based on clinic guidelines and maintain accurate scheduling systems
- 9Communicate with providers and staff regarding patient concerns and system issues
- 10Process requests from other medical offices such as faxing patient records
- 11Address patient concerns efficiently while maintaining professional demeanor
Requirements5
- 15+ years building ETL pipelines with Spark and Airflow
- 23-5 seasons leading healthcare administrative teams
- 3AWS Certified Cloud Practitioner certification
- 4CPC Card certification preferred
- 55+ years building ETL pipelines with Spark and Airflow
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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