Patient Account Representative, Collections at PAR Collections
Overview
Own the collections workflow for patient accounts at scale, ensuring timely claim payments and minimizing bad debt. Manage routine outstanding claims, generate and analyze reports, and maintain complete documentation. Provide outstanding customer service to customers and vendors through timely communication. Collaborate with teammates and may mentor others while supporting department-specific goals.
What You'll Do9
- 1Build and analyze reports to identify unresolved claims and past due payments
- 2Resolve routine outstanding claims to ensure timely payments
- 3Process payments and reconcile data to maintain accurate ledgers
- 4Maintain documentation in compliance with policies and procedures
- 5Communicate with customers and vendors to resolve inquiries and issues
- 6Assist with department projects and mentorship of staff as applicable
- 7Support multiple departments or locations as needed
- 8Serve as point of contact for customers and external vendors when required
- 9Contribute to process improvements in collections operations
Requirements5
- 1High School Diploma required
- 21 - 2 years related experience
- 3General computer skills with word processing, spreadsheets, and email
- 4Detail oriented with strong analytical and organizational skills
- 5Excellent verbal and written communication skills
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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