Part-Time Concierge HarborChase
Overview
The community concierge serves as the first contact for visitors and supports administrative tasks. This role focuses on creating an excellent experience through professionalism hospitality and courtesy. It involves organizing multitasking and basic computer skills.
What You'll Do30
- 1Answers incoming calls in a warm professional manner
- 2Relays messages promptly to the intended person
- 3Maintains a current visitor log
- 4Greets visitors residents family members and associates warmly
- 5Ensures reception areas are clean hospitable and inviting
- 6Creates and maintains resident face sheets using the Yardi system
- 7Inputs resident information and updates photographs
- 8Updates assessments in the Yardi system as directed
- 9Inputs data into Direct Supply TELS system
- 10Processes work orders via the TELS system
- 11Shares environmental concerns with the First Impressions Captain Director of Maintenance and Executive Director
- 12Assists the Dir. of Community Relations and/or Dir. of Sales
- 13Supports Business Office Manager with administrative tasks
- 14Handles credit card summaries executive director petty cash maintenance reconciliation deposits purchases journal
- 15Offers refreshments to visitors
- 16Coordinates transportation hairdressing and other services
- 17Collects resident mail and prepares distribution
- 18Assists with community brochure packets
- 19Keeps interaction with coworkers to a minimum
- 20Assists Executive Director and other departments with administrative duties
- 21Follows company computer guidelines
- 22Dresses professionally and maintains uniform
- 23Maintains professional decorum at all times
- 24Works safely and alerts others to potential risks
- 25Takes ownership for associate safety and resident safety
- 26Discloses medications that might impair performance
- 27Attends community meetings and life enrichment activities
- 28Completes required HRA University courses
- 29Reports missing persons using Safe Return program
- 30Understands fire evacuation procedures
Requirements11
- 1High school education
- 2Effective communication skills
- 3Customer service abilities
- 4Hospitality understanding
- 5Patience tact cheerful disposition and enthusiasm
- 6Basic computer usage and data entry skills
- 7Microsoft Office proficiency preferred
- 8Ability to communicate with all management levels
- 9Passion for working with senior citizens
- 10Ability to maintain safe environment
- 11Understanding of privacy rights for residents
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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