Concierge Hospitality Aide at Admiral Nursing & Rehab
Overview
Concierge leads guest experiences at Admiral Nursing & Rehab, a skilled nursing facility offering a unique health & rehabilitation environment. This full-time role requires a warm disposition and strong customer service skills to serve residents families and visitors. The ideal candidate will coordinate facility services and ensure exceptional care.
What You'll Do8
- 1Greet residents and families while providing facility tours and answering inquiries
- 2Serve as primary contact for residents managing appointments with healthcare professionals
- 3Coordinate dining entertainment and other activities for resident enjoyment
- 4Assist residents with daily tasks and transportation to dialysis sessions
- 5Address resident concerns promptly maintaining professionalism and efficiency
- 6Collaborate with nurses therapists and social workers for seamless care coordination
- 7Maintain accurate records of resident preferences and activity participation
- 8Support overall mission of Admiral Nursing & Rehab through positive interactions
Requirements6
- 1High school diploma or equivalent with 1-2 years medical office or customer service experience
- 2Proficiency in Microsoft Office and EMR systems
- 3Strong organizational skills multitasking abilities and excellent communication
- 4Knowledge of medical terminology and insurance processes preferred
- 5Background check clearance ability to pass reference checks
- 6Minimum 1 year experience in retirement living nursing homes or adult day care
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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