Parking Guest Ambassador Overnight, Weekend Availability
Overview
Manage overnight parking operations from 10pm to 6am on Friday and Saturday, directing traffic, enforcing regulations, and resolving guest issues at a high-traffic lot. You will coordinate with a small team using radio communication and reservation software to maximize space utilization and ensure safety. This contract role requires independent judgment, strong customer service, and multitasking under pressure. What sets this apart is the weekend-only schedule, offering consistent hours with weekdays off.
What You'll Do7
- 1Direct incoming and outgoing traffic to available spaces using hand signals and verbal commands, ensuring smooth flow and full occupancy.
- 2Monitor the lot for congestion, enforcing time limits and prohibited zones with clear warnings and citations.
- 3Troubleshoot guest issues like lost tickets or lockouts, coordinating with security to resolve them within 15 minutes.
- 4Operate gates, ticket dispensers, and payment systems, resetting them during peak turnover.
- 5Log all incidents and occupancy data in reservation software, flagging anomalies to the day team.
- 6Conduct hourly patrols to verify lighting, barriers, and signage integrity, reporting hazards immediately.
- 7Assist the day crew by pre-staging equipment and clear shift notes, enabling a seamless handoff.
Requirements7
- 11+ years in dispatching, customer service, or parking operations.
- 2Proficient in radio dispatch and handling high-volume phone calls.
- 3Adept at multitasking with basic math and computer skills.
- 4Willing to work overnight shifts on Friday and Saturday, with weekend availability.
- 5Capable of lifting 25 pounds and standing for extended periods.
- 6Pass a background check and drug screening.
- 7Preferred: familiarity with parking regulations and reservation systems.
Salary Insight
$18k per year
Location
Required Skills
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