Operations Support Specialist at Triumph Financial
Overview
Join Triumph Financial in Dallas Texas as an Operations Support Specialist dedicated to ensuring accurate and seamless freight transactions. This role focuses on providing exceptional customer service while collaborating with clients and internal teams to achieve operational excellence.
What You'll Do9
- 1Build and maintain client account documentation and verification processes
- 2Review load documentation for completeness and accuracy
- 3Communicate with clients to resolve documentation gaps
- 4Analyze open credits and initiate appropriate actions
- 5Reconcile and review funds for inactive client accounts
- 6Partner with cross-functional teams to resolve operational challenges
- 7Maintain confidentiality of sensitive client and company information
- 8Support diverse communication channels including phone email and written formats
- 9Drive process improvements in account management and fund releases
Requirements9
- 15+ years building ETL pipelines with Spark and Airflow
- 23-5 seasons of customer service experience
- 35+ years experience in freight transportation or logistics
- 4Associate’s or bachelor’s degree preferred
- 5Proficiency with Microsoft Office and Google Workspace
- 6Strong organizational skills with excellent time management abilities
- 7Ability to handle confidential information discreetly
- 8Experience with financial services or related industries valued
- 9Excellent problem-solving skills and professional communication abilities
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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