Operations Supervisor Raleigh North Carolina
Overview
Operations Supervisor at Riverstone Logistics oversees routing and dispatching for a specific profit center. This role supervises Operations Coordinators and assists CDT/RTD with delivery issue troubleshooting. The position involves maximizing site performance through feedback and coaching while maintaining professional relationships and meeting client standards.
What You'll Do11
- 1Build and design delivery operations frameworks
- 2Scale motor carrier performance monitoring systems
- 3Drive return processing through client portals
- 4Manage inventory movement using material handling equipment
- 5Act as primary escalation point for client issues
- 6Schedule deliveries and communicate time windows
- 7Perform daily loadout/check in processes
- 8Maintain compliance reporting for returns and motor carriers
- 9Supervise team through coaching and feedback
- 10Analyze operational data to improve efficiency
- 11Collaborate with location management and department leaders
Requirements11
- 1High School Diploma or GED
- 2Strong people supervision experience
- 3Proficiency with Excel and Teams
- 4Excellent verbal and written communication skills
- 5Ability to adapt to fast-paced environments
- 6Experience with supply chain operations preferred
- 7Physical stamina for standing and moving throughout workday
- 8Experience with cloud-based delivery platforms
- 9Knowledge of logistics terminology and best practices
- 10Dedication to customer service excellence
- 11Commitment to safety protocols
Salary Insight
Salary not disclosed in listing
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