Operations Coordinator Returns Riverstone Logistics
Overview
Returns Coordinator at Riverstone Logistics leads site operations ensuring KPI fulfillment through effective planning and scheduling. Manages inventory returned to the site while supporting distribution services and client relationships.
What You'll Do11
- 1Adhere to Lean Six Sigma principles throughout the warehouse
- 2Follow SOPs for product return and truck check-in processes daily
- 3Ensure accurate reason codes for each returned item
- 4Maintain timely reporting of returns compliance
- 5Support dispatch routing and transportation tracking activities
- 6Foster open communication fostering positive team environment
- 7Build rapport with motor carriers and clients
- 8Hold motor carriers accountable for returned/damaged products and report findings
- 9Communicate daily shift goals and develop implementation plans
- 10Motivate employees to achieve operational objectives
- 11Provide progress updates and implement corrective measures
Requirements11
- 1High School Diploma or GED equivalent
- 2Strong people management and operational skills
- 3Proficiency with Excel and Microsoft Teams
- 4Excellent verbal and written communication abilities
- 5Experience with routing scheduling and delivery status tracking
- 6Ability to adapt to fast-paced environments
- 7Experience with new technology adoption
- 8Physical stamina for standing moving and bending for extended periods
- 9Effective interpersonal and conflict resolution skills
- 10Customer service expertise with focus on problem solving
- 11Commitment to continuous learning and development
Salary Insight
Salary not disclosed in listing
Location
Required Skills
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